FAQ

Please see below for frequently asked questions. If you don’t find what you are looking for, please call our office at 419-385-5555. One of our friendly staff members will be more than happy to answer any questions you may have.

1.  What criteria are used to make a decision about a rental?
To make a decision about whether an applicant is eligible for rental, we look at four things: (1) we do a credit and background check; (2) we ask for income/employment verification; (3) we request a reference from your previous landlord; (4) we check for any prior evictions. These are the four criteria that we use to determine eligibility for rental as well as the total amount of the security deposit.

2.  Is there an application fee? Who has to pay the application fee?
Yes, there is a non-refundable application fee of $40 which is used to run a credit & background check for each rental applicant. Any occupant of a property who is over the age of 18 is required to submit a separate application and fee to have a background check run. The application fee can be paid online using a debit card or electronic check (banking account), or you can pay the fee in person with exact cash or money order by visiting our office at 404 S. Reynolds Rd, Suite 1 Toledo, OH 43615.

3.  What will my move in costs be?
Move in costs are based on each application. The advertised reduced security deposit (if available) is offered to applicants meeting all 4 criteria. A full deposit is offered to applicants meeting 3 of the 4 application criteria. A full deposit plus last month’s rent paid at move in is offered to applicants meeting 2 of the 4 application criteria.

4.  Do you accept pets? What fees are associated with having a pet?
Yes; we do accept pets (cats and dogs*) at most of our properties. If you plan on having a pet at your property, you will be required to pay a one-time, non-refundable pet fee of $150.00. Tenants with a pet will also be required to pay an additional $30.00 per month in rent for “pet rent”. **

*We do have a small list of restricted dog breeds as specified by our insurers, so please be sure to disclose your dog’s breed when asking questions about pets, pet fees, etc. Some homes also have a limit on the number of pets

** These fees cover a maximum of 2 pets, unless otherwise stated (there is an additional $150 deposit required for each additional pet after the first two). All pets residing at the property must be officially disclosed (in writing) to Buckeye Northwest Realty. If at any time it is discovered that there is a pet residing at the property which has not been properly reported, regardless of whether a tenant has already paid the initial pet fee or is already paying the monthly pet rent, additional fees may be assessed.

5. What if I have bad credit? What if I have NO credit?
We understand that not everyone has perfect credit, so don’t allow poor credit or lack of credit to prevent you from applying, especially if you feel you would be able to meet the other rental criteria (i.e. income, free of evictions, clean background check, landlord reference).

6.  What forms of income are acceptable to submit as part of my application?
We evaluate net income over a 6-12-month period, and as such will average income earned over time to ensure you qualify for our 1-year lease. Acceptable sources of income which you can submit as proof of average household income include:

7.  What if I am self-employed, 1099 contractor, or a business owner?
In order to evaluate net income for those that are self-employed, contractors, and business owners, we need to evaluate net income from those sources. We require a year-to-date profit and loss form from a certified accountant or accounting software, and last year’s tax return. Revenue is NOT income and is not evaluated as such for rent. Net income from these sources is revenue received less any deductible expenses, which can vary depending on each income source’s operation. For more specifics on your situation, call our office for more information

8. How do I make an appointment to see a property?
To make an appointment to see one of the properties we have listed for rent on our website, please call our office at 419-385-5555.Open house times are also listed as they are added at Buckeyenw.com/rentals

9.  Do you work with Rental Assistance Programs?
Yes, we do work with many available programs, and we would be more than happy to speak with you regarding your specific housing needs. Call our office for more information.

10.  Do you accept Section 8?
We accept Section 8 approved applicants only. No property is guaranteed for section 8 approval, but we can ask the property owner for approval for qualified applicants if HQS repairs need made in order to be approved by section 8. A voucher will automatically get a yes for income, but if you are applying for a single family home you must provide proof of income to be able to pay the water as required by lease terms. To be approved, the section 8 applicants need to meet at least 2 of the 3 following requirements:

  1. Applicant needs to have a credit score of 600 or better.
  2. No eviction in the past seven years.
  3. Applicant must have a verifiable and positive landlord reference.

11. How do I begin the application process?
Our application process can be completed almost entirely online. First, you will need to fill out the online application on our website (to start the application, follow this link .) The application portion can be started for free. Next, you will submit your application fee, and we will subsequently send you the link to approve and execute the credit and background checks. Once those steps have been completed, we ask that you submit all eligible proof(s) of income (either via fax, email, or in person to our office). After we have collected all necessary information, our leasing managers will process the file to make a decision, and you are usually contacted within 1 to 2 business days with our decision.

12. How can I submit proof of income?
Proof of income can be submitted when applying online, or by sending an email to apply@buckeyenw.com, by sending a fax to 419-776-5841, or by dropping copies off at our office at 404 S. Reynolds Rd, Suite 1 Toledo, OH 43615. If you send an email, you can attach PDF copies or, if you are able to take CLEAR, LEGIBLE photos of your paystubs, etc., you may email JPG photos of your income sources.

13. How do I submit rental references?
Just like  proof of income, rental references can be submitted when applying by providing contact information for current housing. We will provide the signed application if necessary and contact your landlord reference direcly. References should adhere to the following criteria:

14.  What reasons could my application be declined?
We have an automatic decline policy that will automatically decline any application that is received that meets
the following criteria:

  1. If you are in a current eviction or money owed on a prior eviction
  2. If you have more than one eviction filed within the last 7 years
  3. If your income is less than double the monthly rental amount. (ie. If rent is $700/month you must have proof of at least $1400/month income.)
  4. If you have have had multiple delinquencies, 3-day noitces, or caused damage at a current rental, based on your landlord reference
  5. If you meet 1 or 0 of the 4 application criteria
  6. If you have a criminal conviction for:
    1. VIOLENCE: Will prevent you from obtaining a multi-family home.
    2. FELONY THEFT: Will prevent you from obtaining any home.
    3. DRUG TRAFFICKING: Willl prevent you from obtaining any home.

In the case of a denied application it is important to remember that all application fees are non-refundable and will not be returned under any circumstances.

If you have a question not on our FAQ page, contact the buckeye office at 419-385-5555

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